loans is committed to protecting the privacy of our customers. This privacy policy describes how loans collects, uses and shares personal data of customers (hereinafter collectively referred to as “you”, “customer”) when using the services provided on the loans website. This privacy policy notice answers your questions about:

Information about your personal information that loans collects.
The purpose of loans collecting and using your personal information.
Time of information storage.
How loans collects your personal information.
Sharing personal information
Your rights and obligations.
Commitment to protecting customer personal information.
Your consent.
Address of the information collection and management unit.
People or organizations that can access confidential information.
Mechanism for receiving and resolving complaints related to customer personal information.
Contact information.
1. COLLECTION OF PERSONAL INFORMATION loans.simvibes.com

loans collects the following information from customers:

Basic personal information:

Full name.

Address.

Phone number.
Email address.
ID card number or citizen identification number.
Tax code.

Information related to products/services:

Name of products/services you use.
Quantity of products/services you use.
Payment methods used by you.
Term of use of your products/services.

Sensitive personal information:

loans requires you not to share or disclose any sensitive personal information (such as racial origin, social security number, political views, religious views, health status, personal life, biometric information, criminal record, genetic characteristics, personal location data, …).

If you submit or disclose sensitive personal information to us, you agree to our processing and use of that information in accordance with this Privacy Policy. If you do not agree, you should refrain from providing that information. You may also exercise your privacy rights to object to, restrict processing of, or delete this sensitive personal information, as detailed in section 6.1 below.

2. Purposes for which loans collects and uses your personal information

2.1 All personal information collected from customers is used by loans only internally and for one or all of the following purposes:

Support and advise customers.
Answer customer inquiries.
Provide customers with information related to products/services on our website.
Process orders, provide services and information via the company’s website at the request of customers.
Send promotional information about the company’s new products and services, information about events and promotions if customers register to receive email notifications.
Use the information provided by customers to support customer account management, confirm and carry out financial transactions related to customers’ online payments.
Prevent and combat fraud, scams, identity theft and other illegal activities.
Use for other purposes not mentioned above but clearly stated in the products/services loans provide or permitted by law or competent state agencies.

2.2 In the case of using customers’ personal information for purposes other than those stated in Article 2.1, loans will request the customer’s consent before use.

3. INFORMATION STORAGE PERIOD

All personal information of customers is committed to be stored securely by loans on the company’s internal system during the use of the service for the purposes stated in Article 2.1 or until receiving a request to cancel the information provided by the customer. To request deletion of personal information data, customers please send an email.

In addition, loans can also store customers’ personal information for a period of time, for example when required by current law.

4. METHODS OF COLLECTING PERSONAL INFORMATION OF loans.simvibes.com

Loans collects customers’ personal information in the following ways:

When customers register for an account on the loans website or submit forms related to loans’ products and services.
When customers register to buy and pay for loans’ products/services.
When customers contact loans or interact with loans staff via phone, live chat, email, face-to-face meetings or social networks, etc.

When customers submit their personal information to loans for any other reason such as registering for a trial of a product/service, etc.

5. SHARING OF PERSONAL INFORMATION BY loans.simvibes.com

Commit to protecting your personal information and will not disclose it to anyone else without your consent. However, loans may share your personal information in the following cases:

When you have agreed to the terms of the Terms of Service and Privacy Policy of loans.

When loans receives a lawful request from competent authorities to comply with laws, regulations or government requests.

6. YOUR RIGHTS AND OBLIGATIONS RELATED TO PERSONAL INFORMATION PROVIDED TO  loans

6.1 Your rights to your personal information

You have the right to know about the processing of your personal information, unless otherwise provided by law. Specifically:

You have the right to agree, disagree or withdraw your consent to the processing of your personal information.
You have the right to access, view, edit or request correction of your personal information.
You have the right to delete or request deletion of your personal information.
You have the right to request restriction or objection to the processing of personal information.
You have the right to request provision of your personal information.
You have the right to complain, denounce or initiate a lawsuit in accordance with the provisions of law.
In case loans violates the regulations on protecting your personal information, you have the right to request compensation for actual damages according to the provisions of law. Unless otherwise agreed by the parties or otherwise provided by law.

In addition, you have other rights according to the provisions of current law.

6.2 Your obligations regarding your personal information

You need to comply with the laws, regulations and instructions of loans on the handling of customers’ personal information.

You are obliged to provide loans with personal information that is accurate, complete, not misleading and are obliged to update this personal information when there is any discrepancy, incompleteness, confusion or obsolescence.

In case of problems arising that affect the confidentiality of personal information, you are obliged to cooperate with loans, competent state agencies or third parties.
In case you want to provide other people’s personal information to loans, you need to inform them about this. This is to ensure that they agree to provide the information and let them know where to find this Information Security Policy.
You are responsible for protecting your personal information. Please take the initiative to protect your personal information when using loans’ services. In case you discover any errors or suspect that your personal information has been compromised, please notify loans immediately so that it can be handled promptly.
You are responsible for all information, data or consent that you create or provide online. If your personal data is leaked or compromised due to your fault, you are responsible.
You need to carefully read and update the regulations and policies of loans regularly, as they may change over time. loans will notify these changes to customers or post them on the website as well as other media channels.
Respect and protect the personal information of others.
Other responsibilities and obligations as prescribed by current laws.
7. COMMITMENT TO PROTECTING CUSTOMER PERSONAL INFORMATION OF loans.simvibes.com
Customer personal information is committed to be kept confidential by loans in accordance with the provisions of loans and the provisions of law. The collection and use of customer personal information is only carried out with the consent of that customer, except in cases where the law provides otherwise.

loans commits not to use, transfer, provide or share with any third party any customer’s personal information without consent, except in cases where the law provides otherwise.

To ensure the safety of your information when transmitting data, loans uses Secure Sockets Layer (SSL) software. This helps encrypt the information you enter.
If the server storing customer information is attacked by hackers and results in data loss, loans will be responsible for notifying the authorities to investigate and handle the incident immediately. At the same time, we will also notify customers.
You should carefully preserve electronic devices during use. At the same time, when you are not using your account on the loans website, lock, log out or leave your account to protect your information.
8. YOUR CONSENT

When you use loans’ products/services, this means that you agree to allow loans to collect and use your personal information for the purposes stated in Article 2.1 (this content may change and be updated over time).

loans is committed to protecting the privacy of our customers. This privacy policy describes how loans collects, uses and shares personal data of customers (hereinafter collectively referred to as “you”, “customer”) when using the services provided on the loans website. This privacy policy notice answers your questions about:

Information about your personal information that loans collects.
The purpose of loans collecting and using your personal information.
Time of information storage.
How loans collects your personal information.
Sharing personal information
Your rights and obligations.
Commitment to protecting customers’ personal information.
Your consent.
Address of the information collection and management unit.
People or organizations that can access confidential information.
Mechanism for receiving and resolving complaints related to regarding customer personal information.
Contact information.